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Shipping & Delivery Times

If you are concerned with meeting a specific delivery date for an event, you are invited to call or email us with your order and advise us of that date. Do not place an order online and then email or phone us with your order as it may be placed and shipped out to you twice. All orders are processed within 24 hours of receiving them. If there are no complications with payment or stock, of which you would be contacted about, orders are shipped out from our factory in the following manner;

Orders that do not have any personalization are processed and shipped out within 24-48 hours.

Orders that have personalization are shipped out within 3-5 days.

We ship using either Express Post or UPS and delivery times are different depending on where in the world you are located. If you have any questions or would like to check the status of your order please feel free to send us an email.